At our company, we want your experience to be seamless and worry-free. This page clearly outlines our return process, from eligibility to refund timelines, so you can make informed decisions with confidence.
To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with all tags and packaging intact.
You can return eligible items within 30 days of receiving your order. Refunds take 5–10 business days to reflect after the returned item is received and inspected.
| Event | Timeframe |
|---|---|
| Return Deadline | 30 Days |
| Refund Processing | 5–10 Business Days |
Returned items must be clean, unworn, and in their original packaging. Any item that appears used or damaged may be returned to the customer at their expense.
Please ensure all items are securely packed to prevent damage during transit.
Refunds will be processed to the original payment method. If your return requires approval, we may contact you ahead of processing your refund.
Yes, we offer a seamless return process whether you purchase online or in-store. Just bring the receipt and returned item(s) to any of our physical locations.
Gifts are eligible for return as long as they meet our eligibility criteria. We recommend asking the gift recipient to request a return via our website if they prefer a store credit or exchange.
Can't find an answer in our FAQ? Ask the team.
For further assistance, you can also reach our support team by phone at 1-800-123-4567 (Mon–Fri 9am–6pm EST).
Or visit the Customer Support Portal to submit a request.