Data Request Support

We're here to help you navigate the data request process with ease. Browse our resources or reach out to our support team.

Submit a New Request

Frequently Asked Questions

How do I submit a data request?

You can submit a new data request through our secure portal. Simply visit the submission page, fill out the form, and we'll guide you through the next steps.

What formats are available for the data?

We offer various data formats including CSV, JSON, PDF reports, and more. Your requested format will be confirmed during the submission process.

How long does a request typically take?

Standard requests are typically processed within 5–10 business days. Rush options are available for urgent needs.

Can I track the status of my request online?

Yes! Once your request is submitted, you can log in to the portal to check its status and receive notifications about updates.

Knowledge Base

Step-by-Step Guide: Submitting a Data Request

Learn how to successfully submit and manage your requests from start to finish.

Choosing the Right Data Format

A detailed walk-through of available formats and how they can be used in different contexts.

Understanding Request Timelines

Everything you need to know about processing time expectations and how to request urgent data access.

Contact Support